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Terms of sale

Terms and conditions of sale

Terms applicable to the paid services of Medcare Sarl-S

Version 1.0Last updated: July 2026
Contents

These Terms of Sale apply to all purchases of services offered by Medcare Sarl-S, mainly through Prep-EVC (prepa-evc.com). Nobesick is currently available free of charge and is not subject to these Terms. Introductions to insurers through Nobesick are also free for the user.

1. Seller

Company
Medcare Sarl-S
Registered office
44, Rue de l'Industrie, L-8069 Strassen, Luxembourg
RCS
VAT
E-mail
contact@mcare.lu

2. Services and pricing — Prep-EVC

Prep-EVC is intended for doctors qualified outside the European Union preparing for the Knowledge Verification Examination (EVC) for integration into the French medical system. The available plans are:

  • Free access: limited access to certain demonstration modules;
  • Monthly subscription: price incl. VAT shown on the order page — full access to all specialities;
  • Annual subscription: price incl. VAT shown on the order page — full access at a preferential rate;
  • Single module access: price incl. VAT shown on the order page — permanent access to one speciality.

3. Ordering process

  1. Selection of the plan;
  2. Creation of or login to a Medcare account;
  3. Review of the summary (plan, duration, price incl. VAT);
  4. Acceptance of the Terms of Sale;
  5. Secure payment via Stripe or PayPal;
  6. E-mail confirmation with invoice within 24 hours.

4. Payment

Payment by bank card (Visa, Mastercard) via Stripe or via PayPal. No banking data is stored by Medcare. Providers are PCI-DSS certified. Invoices are available in your personal area.

5. Right of withdrawal

European consumers have a 14-day withdrawal period. In accordance with Article 16 of Directive 2011/83/EU, this right does not apply to digital content whose performance has begun with the buyer's express consent, obtained when placing the order.

For users residing in Africa: the withdrawal provisions applicable in their country of residence prevail within the limits allowed by local law.

6. Termination and renewal

Subscriptions renew automatically. Users are notified by e-mail 7 days in advance. Cancellation is possible at any time from the personal area or via contact@mcare.lu, taking effect at the end of the current period.

7. Intellectual property

The educational content of Prep-EVC (EVC questions, clinical cases, revision sheets by speciality) is the exclusive property of Medcare Sarl-S. Any reproduction or redistribution is strictly prohibited.

8. Mediation and disputes

For Luxembourg consumers: Centre de Médiation de la Consommation (www.cmc.lu). For European consumers: the European online dispute resolution platform (ec.europa.eu/consumers/odr). These Terms of Sale are governed by Luxembourg law.

European dispute resolution platform

9. Contact

E-mail
contact@mcare.lu
Response time
2 business days
Address
44, Rue de l'Industrie, L-8069 Strassen, Luxembourg

Authoritative version. The French version of this document is the binding one. Translations are provided for information purposes only. In the event of any discrepancy in interpretation, the French version prevails. Medcare Sarl-S — 44, Rue de l'Industrie, L-8069 Strassen, Luxembourg.